Lush Locks & Skin
Warranty Policy
Last updated: [LAST UPDATED DATE]
Some products may include a manufacturer or seller warranty. This policy explains how warranty requests are handled when warranty coverage is available.
Warranty coverage
Warranty coverage, if offered, applies only to eligible products and manufacturing defects under normal use. Warranty period: [WARRANTY PERIOD].
What is not covered
Warranty coverage generally does not include normal wear, accidental damage, misuse, unauthorised repair, or damage caused by not following product care instructions. Product-specific exclusions: [WARRANTY EXCLUSIONS].
Making a warranty claim
To request warranty support, contact [SUPPORT EMAIL] with your order number, product details, a description of the issue, and supporting photos or videos where helpful.
Review and resolution
We will review the claim and, where appropriate, coordinate with the relevant supplier or manufacturer. Available resolutions depend on the product and the terms of the applicable warranty.
Contact us
For warranty questions, contact [SUPPORT EMAIL].