Data you can ask us to remove
- Saved delivery addresses
- Wishlist items
- Marketing and communication preferences (we will also unsubscribe you from promotional messages)
- Product reviews you have posted
- Loyalty points history (this does not remove your loyalty points balance unless requested)
Your account, login access, and order history remain intact — only the data categories you specify are removed.
How to request this
- Send an email to lushlocked@gmail.com from the email address registered on your account, with the subject “Data Deletion Request”.
- List the specific data categories you would like removed, from the list above.
- We will confirm receipt and may contact you to verify the request before proceeding.
- The requested data will be removed within 7 business days of verification.
Data we may retain
Order and payment records tied to completed transactions may be retained even after a data deletion request, where required for tax, accounting, or fraud-prevention obligations.
If you would rather delete your entire account and all associated data, see our account deletion page.